I went to the Cascade Car Wash a few days ago. My car was still covered in road salt and other Wintery goodness. It’s a nice little wash – only two automatic bays, a little more expensive than other ones in the area, but it always seems to do a really nice job. One bat was occupied so I pulled right into the other, put my $9 in the machine, and pulled in. The under-carriage wash part didn’t actually spray anything so I just figured maybe I pushed the wrong button. The “hot soap presoak” was dumped all over my car… then nothing. The machine kept going back and forth and saying “… now rinsing with HIGH PRESSURE fresh water” (I think the all caps is really supposed to impress the fact that it’s REALLY HIGH) but no water actually came out. The spot-free rinse portion of the wash actually worked, but that doesn’t really rinse soap away very well. Not to be discouraged, I pulled around to the other bay when I was finished. I assume that the car that was in there before me didn’t have any problems, so maybe just the one side was broken. There were a couple orange cones by the building so I stopped before I pulled in and blocked the bay I just went through.
Alas, the other side had the same problem. So now I was out $18 and still had to go rinse my car off someplace. I circled the building once more and blocked off that bay as well. I’m really not sure why no one else did that. I mean, the cones are right there… why wouldn’t you put them up so someone else doesn’t get screwed like you did? I just don’t understand people … really, 30 seconds of your life to save countless other people the same inconvenient fate as you and you can’t be bothered to do it?! The car wash as a commentary of the amount of selfish assholes in the world.
They had one of those signs on the back of the building “If you like us, tell a friend! If you have problems, tell us!” wiith their phone number. So I called, not expecting much. Of course I got an answering machine. I left my sad story, my phone number, and the fact that I blocked off both bays (with an apology if that wasn’t the right thing to do in their mind) I headed off to the Bubble Brush Car Wash across town to see if I had better luck there… I didn’t have much of a choice, I at least had to go rinse my car someplace.
I’ve been avoiding this one ever since their automatic wash ripped me off and I couldn’t get so much as a return phone call from them. I called 2 or 3 times and never got anywhere with it. Yes, sometimes I hold a grudge over silly things… but this is one of those where them not calling me back just annoyed me. I won’t go back and I badmouth them every chance I get (that’s the Bubble Brush Car Wash 322 Union Blvd … heh.) They could have even just called and said “Sorry, but we don’t give refunds” and that I almost could have accepted. Their wash does a crappy job anyway, and Cascade is a lot more convenient.
Imagine my surprise when I got a call the next day from Cascade. He apologized a couple of times and even thanked me for blocking off the bays. He said he had been on the phone for over 30 minutes calling all the people that had been ripped off, and mine was the last name on the list. So at least I stopped the barrage of angry customers. He gave me 3 car washes for my troubles. I probably would have rather gotten my $18 back instead… but a free wash I guess is ok. I mean, I did at least get soap twice … so my car is really clean now :D I was just happy I got a call back and the guy was truly worried about his customers. So thumbs up Cascade car wash guys 😀 …. I’m such a dork.
Let’s see…. what else is new? Job is going really well. I still call it my ‘new’ job even though it isn’t all that new. I can’t believe I’ve been there 5 months already. I guess it just still seems new to me – I’m still learning new things and meeting new people every day. I just really can’t believe how well this has all worked out for me. I still sometimes just walk into our data center and look around and just think “This is cool” I still compare it a lot of times to my old job. I think I do that a lot so people maybe have a better understanding of why I’m almost giddy about the whole thing. Hell, at my old job I couldn’t get a UPS approved for a single server and here I have a whole freakin’ APC InfraStruXure setup. I put the finishing touches on a new VMWare ESX server yesterday that will eventually host more servers than the entire server room I used to be responsible for. And we do things that make sense – there’s been probably a dozen occasion where I see something we do and I think “Huh, I tried to implement that at my old job and it always got shot down” It just makes you feel good when after a couple of years of feeling beat down and like you didn’t know what you were doing, you finally feel appreciated. So yeah… everything from actually being trusted to use my brain, being in the size of environment that I want to be in, learning something new all the time, the laid-back (most of the time) atmosphere. I think I even get along socially with a greater percentage of people here. Nothing against anyone I worked with before… it just wasn’t an environment conducive to any real social interaction. Hell, I’ve been to my director’s house to play cards – in 10 years at the other place I don’t think I ever saw the inside of a “higher-up’s” house. I’m actually considering getting back into some self-learning stuff again. Might continue with my Cisco certifications… makes it worthwhile when you can actually use it and you’re recognized for trying to better yourself and your skills.
Ok, I’ll shut up now… it just honestly hasn’t worn off yet :D It’s just nice to enjoy my job again… I highly recommend it. Probably too much sometimes – but it’s hard to not share or hide it when you’re having a good time. I make no apologizes if my happiness offends you. I’m not trying to boast or anything… pretty much everything I put on here is for my own benefit. Sometimes I’ll go back through this “Secret Public Journal” of mine to remind myself of where I’m going and where I’ve been. If nothing else, it’s been an interesting trip so far.
Good blog! I plugged the Vision Center in Beavercreek on my blog but refrained from talking bad about their competitor down the street. At least you weren’t shy about calling out Bubble Wash Car Wash 🙂 You’re so funny it makes me giggle ~ now keep winning $$ from poker!
This could only happen to you! And this is why I prefer to use Daddy Leroy’s Car Wash – hand washing and drying and it’s free!! And usually comes along with an oil change and a 45 minute lecture on auto maintenance.
I use the auto bays around here but they are nice enough to take credit cards so I can always call to dispute.
Loving your job is a great feeling huh?