Actual conversation at Blockbuster
“Yeah, I’m exchanging the mailed one for this one… the mailed one is broken. I didn’t know if you guys had to mark it or something”
“How did it get broken?”
“Uhh… I opened it today and it was cracked from the center to the edge. I’m not sure how it happened”
“Umm… ok… yeah.. whatever. I don’t know what to do with it. I don’t care. I take that back, they don’t pay me enough to care”
Now I’ve been places where it’s pretty obvious that people don’t give a shit about their job (the Quizno’s downtown is a great example) but I don’t think I’ve had a conversation with an employee where they verbally state it. Don’t get me wrong, I’ve had one of those jobs before – but I at least tried to hide that fact to non-coworkers.